Community Guidelines
Gleam is a small garden. We need to keep the garden gentle.
Three principles
1. Be gentle
Write as if you were speaking to someone you don't know. "Keyboard courage" doesn't work here.
2. Be real
Fake name, fake age, fake account — they damage Gleam's tone. Stay whoever your inner voice is.
3. You can step back
Choosing to stop talking is a right. Even after a bond opens, no one will judge you when you go quiet.
Unacceptable
- Harassment, threats, persistent disturbance → permanent closure
- Hate speech (race, gender, sexual orientation, religion, ethnicity, disability)
- Sexual content, ESPECIALLY any material involving anyone under 18 — zero tolerance + report to legal authorities
- Doxxing (sharing a home address, phone, workplace etc. without consent)
- Spam (commercial links, follower bargaining, "DM me" calls)
- Impersonation (a celebrity, an institution, another user)
- Manipulative posting (manufacturing fake emotion, triggering drama, romanticizing suicide/self-harm)
- Capsule abuse (threats/harassment to the future)
Sensitive situations
Mental health
Gleam is not a substitute for therapy. If you are in a hard moment, get professional help:
- Türkiye: 182, Suicide Prevention Association 0212 458 66 67
- Global: findahelpline.com
Children
Under 13 prohibited. 13–17 parental consent required. Any sexual implication involving children → immediate closure + report to legal authorities.
Bond chat
24 hours private — but "private" does not mean "no evidence". When you file a report, the moderation team can see the chat.
Consequences of violations
| Level | Action |
|---|---|
| Minor (first-time rudeness) | Warning + content removal |
| Moderate (recurring problem) | 7–30 day suspension |
| Severe (harassment, hate, doxxing) | Permanent closure |
| Critical (child abuse, real threat) | Immediate permanent closure + legal authorities |
Appeals: help@yougleam.app
Reporting
Under every moment or on every profile, the ... menu → Report. Choose a reason (Spam / Harassment / Inappropriate / Misinformation / Other).
For emergencies (self-harm, threat to others): help@yougleam.app, subject "URGENT".